Shipping

Q: Where do you ship?

A: Within Canada only

Q: How are the shipping costs and methods calculated?

A: There are three methods for dahlias, and one method for seeds.

1. Express Shipping: $35, used for cuttings to ensure best delivery of product

2. Standard Shipping: $25, used for dahlia tubers.

3. Pickup option: FREE

4. Lettermail shipping: $5 for seeds only.

Q:When do dahlia tubers ship after preordering them on your website?

A: We will ship dahlias in spring (Late April, Mid-May) based on weather tracking for your province. For instance B.C. customers may receive packages earlier.

Cancellations/Refunds

All sales are final. Once an order is placed they cannot be cancelled.

Exceptions are made for:

1. Dahlia tubers received damaged from shipping, with photos sent to floraleeblooms@gmail.com within 24 hours of receiving package

2. A refund will be issued to the customer if a dahlia tuber does not pass a quality control check before shipping

Pickup

Q: I ordered a subscription and chose the pickup option, what do I need to know?

A: Pickup dates are on Tuesday or Thursday. You or someone you know are able to pickup on site between 9:00am-3:00pm or 6:00pm-7:00pm.

Q: I am not able to pickup one of the weeks I signed up for a pickup, can I get a refund for week?

A: Unfortunately, we are not able to offer refunds on a week you are unavailable, however, you are able to pickup two bouquets in a week, if you let us know in advance by email floraleeblooms@gmail.com

Local Delivery

Delivery within Kitchener, Waterloo and Cambridge, New Hamburg, Elmira, and St Jacobs Ontario is a flat rate of $10.00 per delivery.

Deliveries would occur on Fridays only between 9:00am to 3:00pm. If you or the recipient of the floral arrangement are not home, it will be left outside in a water bucket. Please note: The quality of the arrangement may suffer if left outside all day.

If any of these times or dates do not work, please select "Pickup" option.

Dahlia Guarantee

Each dahlia tuber received is the variety purchased and will have have at least one viable eye. Please refer to Mislabed Dahlia section for policy.

Within 24 hours of receiving tubers, we are no longer responsible for the care or growth of the tuber.

Dahlia Viruses

We cannot guarantee that a dahlia is free from a virus as we do not test for dahlia virus. If a dahlia appears to have a virus (signs in leaves or poor plant performance) it is pulled from production. If a dahlia is showing signs or crown or leafy gall as we wake up tubers, we dispose of them. We carefully sanitize our clippers between cuttings and deadhead by pinching off blooms with hands. Tubers grown by me are sourced from flower farmers within Canada, not a wholesale or Dutch import. In the future, I would like to offer virus free cuttings from meristem tissue culture.

There are two common dahlia viruses such as Dahlia Mosiac Virus(DMV) and Tobacco Streak Virus (TSV) which show symptoms such as stunted growth, yellow rings, and/or irregular patches of different colours.

How can this happen?

1. Sap sucking insects, such as thrips and aphids

2. Transfer of virus by infected tools or hands

3. Poor soil conditions

Services

Q: Will you be offering arranged bouquets or centrepieces?

A: This year (2026) I will not be offering floral arrangements (arranged bouquets, corsages, boutonnières), however, I will have options to buy bunches of in season flowers weekly/monthly.

Q: Do you do weddings? 

A: This year (2026) I have chosen to focus on growing flowers only, and developing my floristry at a local flower shop that offers these services.

Exclusions apply to family and friends whom I have previously spoken with.